In September 2020, SBC welcomed Sykanya Augustine, affectionately known as “Skye”, as the new Director of Technical Services. As an alumnus of the Loma Linda University’s MBA and BSc programs in Health Care Administration and Clinical Laboratory Science (CLS), respectively, she has acquired over 10 years of experience in healthcare focused on quality assurance, medical case management, and the clinical laboratory. Prior to this role, she was the Director of the Clinical Laboratory for two hospitals in Orange County, CA.
She has established and managed a total quality system that includes management review, document control, training, customer feedback and complaints, internal audits, process improvement and corrective/preventative action activities in various healthcare settings. She has also acquired experience working with various regulatory bodies, improving employee engagement and overall patient experience to assist with corporate initiatives.
Sykanya is originally from the Cayman Islands and enjoys reading, cooking and spending time with her husband and their two children. One of her favorite sayings is by Albert Pine (1851): “What we do for ourselves dies with us. What we do for others and the world remains and is immortal.”