Introducing Usernames

December 3, 2012 at 4:26 pm


By Julie Ruel, Social Media Manager, Stanford Blood Center

When accessing your online donor account, you now have the option of using a username of your choice, rather than your donor ID number. Creating your username is simple and straightforward – here’s how it works:

I’ve logged on to my account before – what should I do?

The next time you visit our website, enter your donor ID number in the username field and your current password, as you previously did. On the next screen, you will be prompted to create a new username to be used for all future logins.*


Screenshot - Update Credentials.jpg

*If you prefer, you may continue to use your donor ID number to access your account. Check the box on the Credentials Update screen, seen above.

I’m an existing donor but I’ve never logged in before or I don’t know my donor ID number

Click on the “create my account” link toward the bottom of the page.

Screenshot - Create My Account.jpg

You’ll first be asked to verify your identity. You will then receive an email with a link that directs you to create a new username.

Please note, you will need to have an email existing on file that matches our records or you will receive an error message. If you need to add or confirm your email address, please call 650-736-7786 or send an email to

New Donors

From the main login page, simply click on the “Make an appointment now” link and follow the prompts.

Screenshot - New Donor.jpg

Questions? Call 650-736-7786 or send an email to